ur66 Responsible Gaming
Your self-control guide
Gaming is entertainment, nothing more. ur66 has a full set of self-control tools, spending limits, and support channels ready for you.
What does Responsible Gaming mean?
The safety and lasting enjoyment of players on the ur66 platform is one of our top priorities. Responsible Gaming means treating gambling purely as an entertainment activity while keeping your time, money, and mental wellbeing in balance.
Gambling is not a way to make money. If you have losses in a session and play more to recover them, that can lead to problem gambling. That is why ur66 provides self-imposed deposit limits, time-out, and self-exclusion tools for players to use.
If you feel financial stress while playing, reach out to our 24/7 Live Chat and talk it through — we are here to help. If you find yourself playing all night and wanting to play even more the next day, ur66 is with you to help you slow down and take a break.
ur66 Self-Control Tools
Deposit Limit
Set a daily, weekly, or monthly maximum deposit amount that fits your budget — you are in control of how much you spend on gaming.
Session Time Limit
Decide in advance how many hours you want to play. When the set time is up, you will receive a reminder to stop playing.
Self-Exclusion
For players who want a break from gaming, a self-exclusion feature lets you temporarily close your account for anywhere from 7 to 180 days.
Time-Out — Take a Short Break
If you need to pause your play for a while, you can choose a time-out period of 1 to 30 days. During that time, you will not be able to continue playing.
24/7 Support in Your Language
If you are feeling stressed about gambling, contact ur66 Live Chat (in Myanmar language) right away. We will listen and help from a place of experience.
Self-Assessment
ur66 has a self-assessment questionnaire so you can check how much gambling is affecting your life. If anything looks off, we will point it out.
Available to players aged 21+ only
Playing at ur66 is only allowed for adults aged 21+. We strongly encourage you to keep your password secure so that children and young people cannot access your account. If you think a family member may have a gambling problem, contact us to limit their access.
Warning Signs of Problem Gambling
If you frequently experience three or more of the following signs, it may be time to speak with a professional.
- You often feel the urge to deposit more money after you start playing
- You keep playing to recover your losses (chasing losses)
- You lose track of how much time you have spent playing during the day
- Gambling is causing problems with your family, colleagues, or finances
- You are selling belongings or finding other ways to raise money to gamble
- Gambling is affecting your sleep, mood, or physical health
- You know you should control or stop your gambling but find yourself unable to
7 Tips for Healthy Gambling
Set a Budget in Advance
Decide how much money you are willing to spend before you start playing, and use ur66's deposit limit tool to avoid going over that amount.
Set a Time Limit
Decide in advance how long each session will last, and stop when the time is up. Give yourself time for other activities and leisure.
Accept Your Losses
If you can treat money you lose as the cost of entertainment, there is no problem. Depositing more to chase losses only makes things worse.
Don't Play When You're Down
Avoid gambling when you are feeling low, stressed, or tired — your judgment is less reliable at those times.
Don't Play Just to Win
No matter how skilled you are, gambling always involves luck. Avoid playing with a fixed income target in mind.
Talk to Your Family
Being open with your family about gambling rather than hiding it is the best way to catch problems before they get worse.
Take a Break When You Need One
You can use ur66's time-out tool to pause your gambling for anywhere between 1 and 30 days, giving yourself time to reflect.
How to Get Help
If you think you may be experiencing a gambling problem, you can reach ur66 through the following channels.
24/7 Live Chat (Myanmar Language)
Chat with us directly in Myanmar language at any time. Our trained staff who handle gambling-related concerns will listen and assist you.
Contact by Email
Send a clear description of your situation to [email protected]. Your personal information will be kept confidential.
Self-Exclusion
If you want to self-exclude immediately, you can request it through Live Chat. It will take effect right away, and all gambling-related communications to you will also stop.
Responsible Gambling — Questions & Answers
Play Responsibly for Entertainment
ur66 has a full set of tools to help you stay in control. Enjoy the games and learn more through our FAQ.