ur66 Privacy Policy
ur66 protects your personal data under a clear policy. This page explains how data is collected, how it is used and what your rights are.
1. Introduction and Purpose
The ur66 platform provides players in Myanmar with slots, live casino, football betting, Dragon Tiger and 2D lottery services, and we understand that we are responsible for protecting our players' personal data. This Privacy Policy applies to the ur66 website (ur66.mom) and all related services.
By using our services, you are considered to have read, understood and agreed to this policy. We recommend checking this page regularly. If the policy changes, we will update the "Last updated" date shown on this page and notify players.
2. Information We Collect
ur66 processes the following categories of personal data in order to provide a good service.
Personal Information
- Full name
- Date of birth (for 21+ verification)
- Email address
- Phone number (for security verification)
- Country of residence
Financial Information
- Deposit and withdrawal records
- Payment method (KBZPay, Wave Money, AYA Pay, CB Pay, Bank Transfer)
- Account balance information
- Documents required for KYC (Know Your Customer) verification
Technical Information
- IP address and network information
- Browser type and version
- Cookie and tracking data
- Device information
- Pages visited and time spent
Gaming Information
- Game records and history
- Play time and amounts
- Bonus and promotion claim records
- Player VIP level
3. How We Collect Information
ur66 obtains your personal data through the following methods —
- Directly provided — Information you enter when registering an account, filling in deposit and withdrawal forms, and submitting contact forms.
- Automatically collected — When you visit the website, technical information is collected through cookies and tracking technologies.
- Received from third parties — Necessary information may be received from KYC verification and fraud prevention service providers.
4. How Your Information Is Used
ur66 uses your personal information only for the following purposes—
Account Management
Your personal information is needed to create your account, log in, and maintain your profile.
Processing Financial Transactions
Required to process deposits, withdrawals, bonus payments, and payment verification.
Security and Fraud Prevention
Used to verify player account security, prevent financial fraud, and meet regulatory requirements.
Service Improvement
We analyse data to improve the player experience and provide services tailored to player needs.
Communication
Used to send you service notifications, policy updates, and promotional news.
Responsible Gaming Support
Data is needed to provide betting limit settings, self-exclusion, and player protection services.
5. Cookies and Tracking Technologies
The ur66.mom website stores small data files called cookies on your device. They are used for the following purposes—
- Essential cookies — These are strictly necessary for account login, session management, and security functions. If disabled, the website will not work properly.
- Functional cookies — Used to remember player preferences and improve the user experience.
- Analytics cookies — Used to understand how the website is used and traffic patterns, helping us improve the platform.
You can disable cookies in your browser settings, but please note that some website features may be limited as a result.
6. Sharing with Third Parties
ur66 will not sell, rent, or trade your personal information to anyone. However, it may be shared on a limited basis in the following circumstances—
Service Providers
Payment gateways (KBZPay, Wave Money, AYA Pay, CB Pay), KYC verification companies, and IT service providers may only access the information needed to deliver their services and must comply with ur66's data protection requirements.
Legal Requirements
We will disclose personal information when required to do so by law or by a valid request from a relevant authority.
Business Transfer
If ur66's business and assets are merged or sold, personal information may be transferred, and players will be notified in advance.
With Your Consent
Outside the situations described above, your explicit consent will be obtained before your personal information is shared.
7. Data Retention Period
ur66 retains players' personal information only for the following periods—
- Active account — Necessary data is kept for as long as the account remains open.
- Closed account — After an account is closed, data will be retained for a defined period to meet legal and financial record-keeping requirements.
- Payment records — Payment records are retained for a defined period as required by financial regulations, then deleted.
- Self-excluded player — Data for a player who has self-excluded is kept protected and not deleted until the exclusion period has ended.
Once the retention period expires, personal information is securely destroyed.
8. Data Security Measures
ur66 implements technical and organisational security measures to protect your personal information—
SSL Encryption
The entire website is protected by SSL (Secure Socket Layer) encryption, so your data cannot be intercepted during transfer.
Access Control
ur66 staff can only access limited data based on business needs, and all data access is logged.
Two-Factor Authentication
Player accounts are protected with two-factor authentication to prevent unauthorized access.
Regular Security Audits
Regular audits are carried out to find security vulnerabilities on the platform, and any technical weaknesses are resolved as quickly as possible.
Data Transfer Protection
Player data is stored only on designated secure servers, and backups are kept in encrypted form.
Staff Training
All ur66 staff regularly attend training on personal data protection practices and understand their responsibilities around data security.
9。 Players' Rights
As a ur66 player, you have the following rights regarding your personal data—
Right to Access
ur66 will tell you what personal data it holds about you when you ask.
Right to Correction
You can request corrections to any personal data that is incorrect or incomplete. Accurate personal data matters for your account.
Right to Deletion
You can request deletion of your personal data within the limits of legal obligations. Please note that some financial records must be kept by law after an account is closed.
Right to Restriction
Instead of deleting your data, you can request a temporary restriction on how it is used while corrections are being made.
Right to Object
You can request at any time that ur66 stop using your data for its legitimate purposes. State your objection and contact ur66 directly.
Right to Data Portability
You can request a download of the personal data you have provided to ur66, or ask for it to be transferred to another service.
To exercise any of the rights above, contact us at [email protected]. You can also reach us through our 24/7 Live Chat.
10。 Child Protection
ur66 services are only open to players aged 21+. ur66 does not intentionally collect personal data from anyone under 21. If anyone is found to be under 21, their account will be closed immediately and their data deleted. Parents and guardians are asked to take the necessary steps to ensure their children do not access the ur66 website.
11。 Policy Changes
ur66 may update this Privacy Policy in line with changes to our services, legal requirements, or technology. If significant changes are made to the policy—
- They will be posted on the website promptly.
- Registered players will be notified by email.
- The "Last Updated" date on this page will be revised.
Continuing to use ur66 services after a policy change is announced will be taken as acceptance of the updated policy. If you do not agree, you can contact [email protected] to request account closure.
12。 Contact Us
For any questions about this Privacy Policy, data access requests, or any other privacy-related matter, you can contact ur66's data protection team—
- Email — [email protected]
- Live Chat — Available 24/7 via Live Chat on the ur66.mom website (Myanmar language)
When you reach out, we will do our best to respond as quickly as possible. We are committed to making personal data protection a top priority at ur66.